Hard phone call

I hate calling people on the phone. Correction....I hate calling people I do not know super, extra well on the phone. I am good with family and best friends. Can talk for hours on the phone with several of my best friends (and yes, I do have several, and it is possible to consider them all "best"). But if I have to call, say, Purolator to pick up a package, or a guest to see if they will be coming back to Chorus, or anything like that, I freeze up. My mind turns to oatmeal, and trying to accomplish the call is a real struggle to not look like a blithering idiot. Most times I fail miserably, stuttering or not making myself clear or forgetting important things or whatever.
Keeping that in mind, you will understand what a difficult time I had this morning. Add to my usual phone call woes the extra stress of...having to file a report with Child Protection Services. Something happened in my neighbourhood, and according to their website, if you do not report something, they can fine your butt right off your body, and put the rest of you in jail until you are moldy. So I did. It was hard, it was scary, it was humiliating to have such trouble making my report over the phone and trying to remember everything they needed to know. I think I finally managed to answer all the questions to their satisfaction, and I hope they do the best for the parties involved. And I hope I never, ever again have to make a phone call of that type. And not just because of my stress level. I'm not that shallow. I hope no child in my neighbourhood has to go through this anymore either.